Frequently Asked Questions
Everything you need to know about shopping with S. Feldman Housewares
What is your standard shipping policy?
We offer standard shipping across the United States. Orders are typically processed within 1-2 business days, and delivery times vary based on your location and the selected shipping method at checkout.
How do I initiate a return for a housewares item?
If you are not satisfied with your purchase, you can return unused items in their original packaging within 30 days of delivery. Please contact our support team to receive a return authorization number.
Are your kitchen and home products covered by a warranty?
Many of our premium brands include manufacturer warranties. Specific details regarding coverage can be found on the product packaging or the individual product page on our website.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
Do you offer international shipping?
Currently, we primarily ship within the United States. For international inquiries, please contact our customer service department to see if special shipping arrangements can be made for your region.